Support and contact for the Travia hotel management app.
We usually respond within 24 hours. Faster replies on weekdays between 09:00–18:00.
Sign in with your registered email and password. If you forgot your password, use the "Forgot Password" link on the login screen.
Go to Settings > Devices and re-scan the QR code to renew your WhatsApp connection. If the issue persists, contact us.
Make sure notification permissions are enabled on your phone. You can check your notification preferences in the app Settings.
In the app, go to Settings > Account > Delete Account to permanently remove your account and all data. This action cannot be undone.
To delete your account and all your data, use the Settings > Account > Delete Account menu inside the app. Alternatively, you can send a request to info@travia.com.tr.