Travia

How can we help?

Support and contact for the Travia hotel management app.

Contact Us
WhatsApp / Phone
0549 139 25 25
Website
travia.com.tr

We usually respond within 24 hours. Faster replies on weekdays between 09:00–18:00.

Send Us a Message
Frequently Asked Questions

How do I sign in to the app?

Sign in with your registered email and password. If you forgot your password, use the "Forgot Password" link on the login screen.

My WhatsApp connection dropped, what should I do?

Go to Settings > Devices and re-scan the QR code to renew your WhatsApp connection. If the issue persists, contact us.

I'm not receiving reservation notifications.

Make sure notification permissions are enabled on your phone. You can check your notification preferences in the app Settings.

How do I delete my account?

In the app, go to Settings > Account > Delete Account to permanently remove your account and all data. This action cannot be undone.

Account Deletion

To delete your account and all your data, use the Settings > Account > Delete Account menu inside the app. Alternatively, you can send a request to info@travia.com.tr.

Account deletion is permanent. All your reservation, message and settings data will be irreversibly removed.